Shipping Policy

At Aura Cosmetic, we aim to deliver your order safely and as quickly as possible.

Order Processing

• Orders are usually processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• You will receive order/shipping updates through the contact details provided at checkout.

Delivery Time

• Standard delivery usually takes 3–7 business days after your order has been dispatched.

• Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your order.

• Any available free-shipping offer will be clearly mentioned on the website.

Delivery Address

Please make sure your shipping address, phone number, and other contact details are correct when placing your order. Aura Cosmetic is not responsible for delays caused by incorrect or incomplete delivery information.

Delayed or Missing Orders

If your order has not arrived within the expected delivery time, please contact us with your order number. We will help you check the status of your shipment.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide clear photos/videos of the package and products so we can assist you.

Contact Us

For any questions regarding shipping or your order, please contact our customer support through the contact details provided on our website.

Thank you for shopping with Aura Cosmetic.